Entry-Level Member Service Associate — Start Your Banking Career

ATLANTIC FEDERAL CREDIT UNION; Freeport (ME); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

11 paid holidays

PTO

Medical and dental coverage

401(k) plan

Employee assistance programs

Clothing allowance

Competitive pay

Stakeholders Financial Reward Program

Job summary

Atlantic Federal Credit Union in Freeport, Maine, is hiring a Member Service Representative to greet members, process transactions, and connect customers with the right accounts and tools. You will balance cash, follow security standards, and assist with daily branch operations while building relationships with members.

The role offers on-site work in a supportive team, with paid training and opportunities to grow into leadership or specialized banking areas.

Qualifications

• 1–3 years’ experience working with people.
• Comfort in a fast-paced environment and a knack for solving problems.
• Strong attention to detail and a commitment to getting it right.
• Flexibility to travel to nearby branches as needed.
• A high school diploma or equivalent

Responsibilities

• Greet members and handle their everyday transactions, accurately and confidently.
• Listen, ask questions, and connect members with the right accounts, loans, or digital tools.
• Keep things running smoothly by balancing your cash drawer and following security and compliance standards.
• Pitch in with daily branch operations like opening/closing and audit support.
• Answer vital banking questions and deepen every relationship.

Skills

Customer service

Attention to detail

Communication

Education

High school diploma or equivalent

Job description

Atlantic Federal Credit Union in Freeport, Maine, is hiring a Member Service Representative to greet members, process transactions, and connect customers with the right accounts and tools. You will balance cash, follow security standards, and assist with daily branch operations while building relationships with members.

The role offers on-site work in a supportive team, with paid training and opportunities to grow into leadership or specialized banking areas.