Entry-Level Logistics & Customer Service Coordinator

Circle Logistics Inc.; Fort Wayne, Northern (IN, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

401(k) Plan

Paid holidays and paid time off

Job summary

Circle Logistics is a 3PL focused on Unwavering Service, Tailored Communication, and Innovative Solutions in a fast-paced logistics environment. The entry-level Customer Service Representative/Logistics Coordinator handles day-to-day shipments with clear communication and accurate documentation.

You'll receive hands-on training, work in Fort Wayne, IN, enjoy benefits, and room for advancement as you grow with the team.

Qualifications

• 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
• Must have strong attention to detail
• Ability to prioritize, balance, and organize information while completing multiple tasks
• Above-average proficiency in Google Drive and Microsoft Suite
• Excellent written and verbal communication skills
• Excellent teamwork skills
• High school diploma or equivalent required
• Associate's degree preferred
• Call center experience is a bonus
• Full-time: 40 hours per week
• Room for advancement in a fast-growing company that promotes from within
• Paid holidays and paid time off
• Health, vision, and dental insurance benefits
• 401(k) Plan

Responsibilities

• Enter new load orders into our proprietary web-based software
• Initiate check calls to track and trace drivers on all pickups and deliveries
• Communicate internally with drivers to ensure accurate documentation
• Closely monitor freight via multiple detailed websites to notify customers of potential delays
• Maintain and collect proper paperwork for each shipment
• Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues
• No logistics experience? No problem! You'll receive hands-on training from day one and all the tools you need to grow

Skills

Customer service

Logistics coordination

Data entry

Education

High school diploma

Associate's degree preferred

Tools

Google Drive

Microsoft Office

Job description

Circle Logistics is a 3PL focused on Unwavering Service, Tailored Communication, and Innovative Solutions in a fast-paced logistics environment. The entry-level Customer Service Representative/Logistics Coordinator handles day-to-day shipments with clear communication and accurate documentation.

You'll receive hands-on training, work in Fort Wayne, IN, enjoy benefits, and room for advancement as you grow with the team.