Entry-Level Logistics Coordinator — Customer Support

Circle Logistics Inc.; Fort Wayne, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) Plan

Paid holidays

Paid time off

Job summary

Circle Logistics Inc. is seeking an entry-level Customer Service Representative/Logistics Coordinator in Fort Wayne, IN. This full-time role involves coordinating day-to-day shipments, communicating with drivers, and ensuring accurate documentation to keep loads moving.

You’ll receive hands-on training from day one with opportunities for growth in a fast-paced, team-oriented logistics environment, along with a solid benefits package including health, vision, and dental insurance, plus a 401(k).

Qualifications

• High school diploma or equivalent required.
• 1–3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics.
• Must have strong attention to detail.

Responsibilities

• Enter new load orders into our proprietary web-based software.
• Initiate “check calls” to track and trace drivers on all pickups and deliveries.
• Communicate internally with drivers to ensure accurate documentation.
• Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays.
• Maintain and collect proper paperwork for each shipment.
• Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues.

Skills

Attention to detail

Strong communication

Teamwork

Google Drive

Microsoft Office

Multi-tasking

Data entry

Customer service

Education

High school diploma or equivalent

Associate's degree preferred

Tools

Google Drive

Microsoft Office

Job description

Circle Logistics Inc. is seeking an entry-level Customer Service Representative/Logistics Coordinator in Fort Wayne, IN. This full-time role involves coordinating day-to-day shipments, communicating with drivers, and ensuring accurate documentation to keep loads moving.

You’ll receive hands-on training from day one with opportunities for growth in a fast-paced, team-oriented logistics environment, along with a solid benefits package including health, vision, and dental insurance, plus a 401(k).