Entry-Level Logistics Coordinator & Customer Service

Circle Logistics Inc.; Fort Wayne, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) plan

Paid holidays

Paid time off

Advancement opportunities

Job summary

Circle Logistics in Fort Wayne, IN is seeking a motivated Customer Service Representative and Entry-Level Logistics Coordinator to join our fast-paced team. You will coordinate day-to-day shipments, support office operations, and maintain accurate documentation for loads while delivering clear communication to customers.

No prior logistics experience is required; we provide hands-on training from day one and the tools needed to grow within a dynamic 3PL company that values initiative, teamwork,

Qualifications

• 1-3 years of work experience in customer service, operations, data entry, call center or logistics.
• Strong attention to detail is essential.
• Proficient with Google Drive and Microsoft Suite.
• Excellent written and verbal communication skills and teamwork.

Responsibilities

• Enter new load orders into our proprietary web-based software.
• Initiate check calls to track and trace drivers on all pickups and deliveries.
• Communicate internally with drivers to ensure accurate documentation.
• Closely monitor freight via multiple websites to ensure delivery times and notify customers of delays.
• Maintain and collect proper paperwork for each shipment.
• Work cooperatively with Sales and Dispatch to provide solutions for customers' needs and resolve issues.

Skills

Attention to detail

1-3 years experience

Communication skills

Teamwork

Microsoft Office

Google Drive

Data entry

Organization

Education

High school diploma or equivalent

Associate's degree preferred

Call center experience bonus

Job description

Circle Logistics in Fort Wayne, IN is seeking a motivated Customer Service Representative and Entry-Level Logistics Coordinator to join our fast-paced team. You will coordinate day-to-day shipments, support office operations, and maintain accurate documentation for loads while delivering clear communication to customers.

No prior logistics experience is required; we provide hands-on training from day one and the tools needed to grow within a dynamic 3PL company that values initiative, teamwork,