Entry-Level Logistics Coordinator at IM Global LLC

IM Global LLC; Grapevine (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

IM Global LLC in Grapevine, TX is seeking an Entry-Level Logistics Coordinator. This on-site role supports import operations, customs documentation, and vendor coordination to ensure smooth shipments and timely updates.

The position emphasizes data accuracy, cross-team communication, and reliable handling of last-mile logistics to resolve issues and maintain service quality.

Qualifications

• Bachelor’s degree from a 4-year college or university.
• 1–2 years of related experience or training.
• Analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office or similar software.

Responsibilities

• Assist with the communication between the customer services team and our US vendor.
• Responsible for ensuring the completeness of customs clearance information and documents.
• Ensure the communication between our service providers and airlines is completed in a timely manner.
• Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve, and communicate operational or entry issues.
• Coordinate and follow up with our warehouse and 3rd party warehouses for the customer's needs, such as order fulfillment, forwarding, drop ship, transshipment, demolition, and etc.
• Monitor and coordinate import customs clearance and transportation.
• Coordinate with our customer service team to follow up with our last-mile solution providers regarding lost packages, undeliverable packages, and refund requests.

Skills

Analytical skills

Problem-solving

Communication skills

Written and verbal communication

Education

Bachelor’s degree from a 4-year college or university

Tools

Microsoft Office Suite

Job description

Apply for Entry-Level Logistics Coordinator at IM Global LLC in Grapevine, TX, US. This Full time on site position offers great opportunities for career growth.

Responsibilities Overview

Assist with the communication between the customer services team and our US vendor. Responsible for ensuring the completeness of customs clearance information and documents. Ensure the communication between our service providers and airlines is completed in a timely manner. Real-time monitoring and tracking of shipment's customs clearance information and status, investigate, resolve, and communicate operational or entry issues. Coordinate and follow up with our warehouse and 3rd party warehouses for the customer's needs, such as order fulfillment, forwarding, drop ship, transshipment, demolition, and etc. Monitor and coordinate import customs clearance and transportation. Coordinate with our customer service team to follow up with our last-mile solution providers regarding lost packages, undeliverable packages, and refund requests.

Qualifications

Bachelor’s degree from 4-year college or university and 1-2 years related experience and/or training Excellent analytical and problem-solving skills Excellent written and verbal communication skills Proficient with Microsoft Office Suite or similar software