Entry-Level IT Technician with ESOP & Flexible Hours

Azurite Professional Community; Albuquerque (NM); On-site; USD 27,552,000 - 71,635,000; Full time

Benefits offered by this job

Health insurance

401K

Employee stock options

Life/ADD/Short/Long Term Insurance

Job summary

Azurite Professional Community is recruiting for an IT Technician I for our Albuquerque, NM office. Under the IT Manager, you will support end users, perform basic troubleshooting, and assist with hardware/software maintenance.

This entry-level role emphasizes learning, documentation, and teamwork in a fast-paced environment. The position requires strong verbal and written communication, a willingness to travel up to 25%, and the ability to handle clerical duties and data entry.

Qualifications

• High School Diploma or GED required.
• Bachelor’s degree in computer or information science or related field preferred.

Responsibilities

• Learn, acquire, and develop basic technical skills.
• Performs basic problem solving and assistance on various software applications and hardware systems for staff.
• Performs routine technical assistance and maintenance duties.
• Maintains and updates record keeping system; may document projects and maintain user instructions.
• Assists with tracking inventory levels of equipment and materials; performs data entry and maintenance of records.
• Performs routine systems support, maintenance, and testing for proper upkeep of systems; troubleshoots and resolves general system hardware, software, and network failures and conflicts.
• Assists with the review, evaluation and recommendation of solutions relating to hardware and software acquisitions and/or network updates.
• Assists with research and development initiatives and in the implementation of new technologies.
• Assists with the implementation of technology projects with moderate scope and impact.
• Assists with the installation, configuration and maintenance of computers, workstations and/or other related equipment and devices.
• Maintains currency of knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
• Performs miscellaneous job-related duties as assigned.

Skills

First-tier support

Troubleshooting

Documentation

Communication

Data entry

Clerical duties

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Azurite Professional Community is recruiting for an IT Technician I for our Albuquerque, NM office. Under the IT Manager, you will support end users, perform basic troubleshooting, and assist with hardware/software maintenance.

This entry-level role emphasizes learning, documentation, and teamwork in a fast-paced environment. The position requires strong verbal and written communication, a willingness to travel up to 25%, and the ability to handle clerical duties and data entry.