Entry-Level IT Technician - On-Site Johnstown

Mako Recruiting LLC; Johnstown (Cambria County); On-site; USD 31,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Paid holidays

Job summary

OTS, Inc. in Johnstown, PA is seeking an Entry-Level IT Technician to join the team. This on-site role offers hands-on training to develop technical skills, learn Lenovo systems, and perform warranty-related service work.

You will assist customers, diagnose basic issues, and support equipment setup in a friendly environment. Ideal candidates are entry-level or recent graduates with an interest in computers and problem-solving ability.

Qualifications

• An associate degree in Information Technology, Computer Science, Computer Support, or a related field is preferred.
• Entry-level candidates and recent graduates are encouraged to apply.
• An interest in computers, hardware, troubleshooting, and technology is essential.
• Strong problem-solving skills and attention to detail are required.
• Good communication and customer service skills are essential.

Responsibilities

• Configure and prepare new computer systems for customer use.
• Assist walk-in customers with computer service and repair needs.
• Diagnose basic computer issues and assist with troubleshooting and repairs as skills develop.
• Learn Lenovo systems, products, and equipment to perform warranty-related service work.
• Learn company procedures for equipment setup, service documentation, and repair processing.
• Provide professional, courteous customer service and contribute to a positive customer experience.
• Maintain an organized, clean, and professional work area.
• Perform other related technical duties as needed.

Skills

Troubleshooting basics

Customer service

Problem solving

Detail oriented

Independent worker

Communication

Education

Associate degree in IT/CS

Tools

Lenovo systems

Job description

OTS, Inc. in Johnstown, PA is seeking an Entry-Level IT Technician to join the team. This on-site role offers hands-on training to develop technical skills, learn Lenovo systems, and perform warranty-related service work.

You will assist customers, diagnose basic issues, and support equipment setup in a friendly environment. Ideal candidates are entry-level or recent graduates with an interest in computers and problem-solving ability.