Entry-Level IT Support Technician - Training & Growth

Ludlum Measurements, Inc.; Sweetwater (TX); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

Life Insurance

401(k) with company match

Paid time off and holidays

Flexible Spending Account

Opportunities for professional growth

Job summary

Ludlum Measurements, Inc. in Sweetwater, TX is seeking a driven IT Helpdesk Technician to support day-to-day hardware, software, and connectivity issues. This entry-level position emphasizes problem-solving and clear communication as you become the primary contact for technical needs.

We provide on-the-job training covering Active Directory, virtualization, and security environments. No prior experience required beyond strong reliability and a can-do attitude; you will learn enterprise IT

Qualifications

• Entry-level IT position with focus on helpdesk support.
• Strong communication and problem-solving skills required.
• Ability to manage multiple tasks and meet deadlines.
• Discretion with confidential records.
• Willingness to learn enterprise IT practices.

Responsibilities

• Support Windows 10/11 and Microsoft 365 users.
• Troubleshoot hardware, software, and network issues.
• Assist users and explain technical concepts clearly.
• Document and track tickets in the service desk system.
• Support Active Directory and virtualization training.

Skills

Communication

Problem-solving

Multitasking

Reliability

Record keeping

Education

High school diploma or equivalent

Tools

Windows 10/11

Microsoft 365

Active Directory

Virtualization

Security environments

Job description

Ludlum Measurements, Inc. in Sweetwater, TX is seeking a driven IT Helpdesk Technician to support day-to-day hardware, software, and connectivity issues. This entry-level position emphasizes problem-solving and clear communication as you become the primary contact for technical needs.

We provide on-the-job training covering Active Directory, virtualization, and security environments. No prior experience required beyond strong reliability and a can-do attitude; you will learn enterprise IT