Entry-Level IT Support Technician: Network & Security

Trinity River Authority of Texas; Omaha (NE); On-site; USD 40,000 - 56,000; Full time

Job summary

Trinity River Authority of Texas is seeking an entry-level IT Technician to support hardware, software, network, and security tasks under supervision. You may work independently or with a team to develop technical solutions, configure systems, manage accounts, and help with infrastructure installation and administration.

The role focuses on learning through hands-on tasks, assisting with disaster recovery, patching vulnerabilities, and ensuring reliable IT services for end users and office

Qualifications

• High school diploma required; two years of college preferred in computer-related field.
• Minimum one year experience in networking and computer support.
• CompTIA Security+ and A+ certifications required or obtained within 6 months.

Responsibilities

• Assist in disaster recovery and business continuity planning, including network backup.
• Assist with purchasing IT hardware, software, licenses, and warranties.
• Diagnose and resolve customer-reported incidents on hardware and software.
• Install/configure hardware, software, and network infrastructure; troubleshoot issues.
• Manage user accounts, rights, and access to systems.
• Patch network vulnerabilities to protect information assets.
• Test system performance and report trends; recommend improvements.
• Oversee inventories and secure hardware/software assets.
• Coordinate and provide training on IT equipment and software.
• Set up and shut down conference equipment (projectors, video cameras, laptops).

Skills

Networking

Computer support

Written communication

Education

High school diploma

Two years of college

Tools

Personal computers

Printers

Magnetic tape

Job description

Trinity River Authority of Texas is seeking an entry-level IT Technician to support hardware, software, network, and security tasks under supervision. You may work independently or with a team to develop technical solutions, configure systems, manage accounts, and help with infrastructure installation and administration.

The role focuses on learning through hands-on tasks, assisting with disaster recovery, patching vulnerabilities, and ensuring reliable IT services for end users and office