Entry-Level IT Network Technician (On-Site)

The City University of New York

New York (NY)

Sur place

USD 57 000 - 64 000

Plein temps

Il y a 4 jours
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Résumé du poste

The City University of New York's Brooklyn College is seeking an IT Assistant - Network Level 1 to support the installation, maintenance, and operation of the College's data and communications infrastructure.

You'll work under the Network Operations Manager, assisting in providing reliable network services to faculty, staff, and students, including wired and wireless connectivity, Active Directory support, and documentation.

Qualifications

  • Level 1 requires HS diploma and 2 years IT or CS-related work experience; or Associate’s with 1 year; or Bachelor’s with 6 months; or Bachelor’s in CS or related field.

Responsabilités

  • Install, configure, maintain, and troubleshoot network infrastructure (switches, routers, APs, firewalls, cabling).
  • Monitor performance and troubleshoot connectivity issues (TCP/IP, DNS, DHCP, VPN, authentication).
  • Perform routine maintenance, firmware updates, and disaster recovery prep.
  • Support LAN/WAN/VLAN and wireless networks.
  • Provide support for Active Directory, network printing, and file sharing.
  • Document configurations, inventories, procedures, and service requests.
  • Assist with deployments, campus projects, and vendor coordination.
  • Observe cybersecurity policies and implement best practices.
  • Perform related network tech support duties.

Connaissances

Networking basics
Troubleshooting
Customer service
Analytical thinking
Team collaboration
Willingness to learn

Formation

Associate's or Bachelor's in IT
Bachelor's in CS or related field

Outils

Cisco networking equipment
Aruba networking
Juniper networking
Windows Server / AD / 365

Description du poste

The City University of New York's Brooklyn College is seeking an IT Assistant - Network Level 1 to support the installation, maintenance, and operation of the College's data and communications infrastructure.

You'll work under the Network Operations Manager, assisting in providing reliable network services to faculty, staff, and students, including wired and wireless connectivity, Active Directory support, and documentation.

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