Entry-Level IT Monitoring Analyst

Tailored Management; Columbus (OH); On-site; USD 41,000 - 48,000; Full time

Benefits offered by this job

Medical Coverage - HDHP, PPO, and Sure

Dental Insurance

Vision Insurance

Short-Term Disability

Long-Term Disability

Life & AD&D Insurance

Critical Illness Insurance

Accident Insurance

Employee Assistance Program (EAP)

Job summary

Tailored Management is seeking a Technical Analyst for our Columbus, OH location. This role operates in the 2nd shift (3:00PM-11:00PM EST, Fri-Tue) with W2 pay and a 12-month duration.

The position focuses on IT monitoring, incident analysis, and collaboration with teams to strengthen our IT capabilities and resilience. The candidate will work with tools like ServiceNow, Splunk, SolarWinds, and Dynatrace, ensuring timely response and effective communication across stakeholders.

Qualifications

• High school diploma or GED.
• 1+ year of experience in a NOC, SOC or other operational environment.
• Experience working in ServiceNow.
• Experience working in Splunk.
• Experience with monitoring tools such as SolarWinds, Dynatrace, or other industry-wide monitoring tools.
• Experience with Azure and creating Splunk Dashboard.

Responsibilities

• IT Monitoring & Analysis - Proactively identify IT incidents, prioritize impact, and mitigate harm using industry standard incident management frameworks.
• Process Management - Create run books/process docs and identify efficiency improvements; collaborate to develop monitoring solutions.
• Communication - Report to stakeholders, document actions, and represent the IT Command Center on critical issues.

Skills

NOC/SOC experience

Splunk

ServiceNow

Monitoring tools

Azure

Education

Bachelor's degree in information systems/IT/compsci or related

ITILv4 Foundations Certification

CCNA Certification or similar

Tools

Splunk

SolarWinds

Dynatrace

Azure

ServiceNow

Job description

Tailored Management is seeking a Technical Analyst for our Columbus, OH location. This role operates in the 2nd shift (3:00PM-11:00PM EST, Fri-Tue) with W2 pay and a 12-month duration.

The position focuses on IT monitoring, incident analysis, and collaboration with teams to strengthen our IT capabilities and resilience. The candidate will work with tools like ServiceNow, Splunk, SolarWinds, and Dynatrace, ensuring timely response and effective communication across stakeholders.