IT Monitoring Analyst

Motion Recruitment; Evansville (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading financial services company is seeking an IT Monitoring Analyst in Evansville, IN. This 6-month contract role focuses on monitoring on-premises and cloud systems, alongside diagnosing technical issues and providing user support. Candidates should have at least 1 year of IT monitoring experience and a fundamental understanding of cloud services. The position includes benefits with potential for extension or transition to full-time employment.

Qualifications

• 1+ year of experience in IT monitoring, technical support, or system operations.
• Basic understanding of IT infrastructure, networking (TCP/IP, DNS, HTTP), and cloud services (Azure, AWS).
• Experience with monitoring tools and cloud-native monitoring tools.

Responsibilities

• Monitor on-premises and cloud systems for alerts, outages, and performance issues.
• Diagnose and resolve basic technical problems or escalate to senior technical teams.
• Document incidents, resolutions, and follow-up actions accurately.
• Provide first-level support to end-users via phone, email, or ticketing systems.
• Perform routine system health checks and preventive maintenance tasks.
• Collaborate with cross-functional teams to improve incident response processes.
• Stay current on monitoring tools, cloud technologies, and best practices.

Skills

IT monitoring

Technical support

Networking

Cloud services

Monitoring tools

Education

IT certifications (CompTIA A+, Network+, AWS Cloud Practitioner, Azure Fundamentals)

Tools

Grafana

OpsRamp

Elastic

AppDynamics

AWS CloudWatch

Azure Monitor

Job description

Overview

Our client, a leader in consumer lending and financial services, is seeking an IT Monitoring Analyst to join their team in Evansville, IN!

This is a 6-month W2 contract with benefits and potential for extension or conversion to FTE

Responsibilities

• Monitor on-premises and cloud systems (Azure, AWS) for alerts, outages, and performance issues.
• Diagnose and resolve basic technical problems or escalate to senior technical teams when needed.
• Document incidents, resolutions, and follow-up actions accurately.
• Provide first-level support to end-users via phone, email, or ticketing systems.
• Perform routine system health checks and preventive maintenance tasks.
• Collaborate with cross-functional teams to improve incident response processes.
• Stay current on monitoring tools, cloud technologies, and best practices.

Qualifications

• 1+ year of experience in IT monitoring, technical support, or system operations.
• Basic understanding of IT infrastructure, networking (TCP/IP, DNS, HTTP), and cloud services (Azure, AWS).
• Experience with monitoring tools (e.g., Grafana, OpsRamp, Elastic, AppDynamics).
• Experience with AWS CloudWatch, Azure Monitor, or similar cloud-native monitoring tools.
• IT certifications such as CompTIA A+, Network+, AWS Cloud Practitioner, or Azure Fundamentals.

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.