Operations Analyst

ManpowerGroup Global, Inc.; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

401(k) with Matching

Weekly Pay

Job summary

A global workforce solutions company is seeking an Operations Analyst to monitor and maintain Data Center Infrastructure. The position requires 1 to 2 years of IT support experience and proficiency in Microsoft Word and Excel. The ideal candidate will excel in communication and teamwork. This role offers opportunities for professional growth and development in a supportive environment committed to infrastructure excellence.

Qualifications

• 1 to 2 years of experience in IT infrastructure or support environments.
• Proficiency in Microsoft Word and Excel is essential.
• Excellent verbal and written communication skills required.

Responsibilities

• Monitor and maintain Data Center Infrastructure availability and functionality.
• Utilize incident and change management processes.
• Communicate effectively with support staff and users.

Skills

Microsoft Word

Microsoft Excel

Verbal communication

Written communication

Team collaboration

Education

Some college education or equivalent experience in IT support roles

Job description

Job Title

Operations Analyst (Candidates must be able to work in the US with no sponsorship.)

Location

Columbus, OH | Must be willing to work 2nd shift position (3:00pm to 11:30 pm).

What's the Job?

• Monitor and maintain the availability and functionality of Data Center Infrastructure including IBM Mainframe, Linux, Unix, and Windows platforms.
• Utilize incident and change management processes to document, support, and notify stakeholders of incidents or changes affecting IT systems.
• Support the implementation and operation of infrastructure services such as storage, network, capacity, database, and hardware support.
• Communicate effectively with support staff and users to gather and share operational information.
• Assist in creating and adopting incident management procedures to ensure swift resolution of issues.

What's Needed?

• Some college education or equivalent experience in IT support roles.
• 1 to 2 years of experience working within IT infrastructure or support environments.
• Proficiency with Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Ability to work collaboratively in a team and follow established guidelines and procedures.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment focused on infrastructure excellence.
• Engagement in meaningful projects that impact organizational operations.
• Development of technical skills and knowledge in a variety of IT infrastructure areas.
• Supportive team environment fostering professional growth.
• Consistent work schedule with potential for career advancement.

Upon completion of waiting period, consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity – as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year – all confirming our position as the brand of choice for in-demand talent.