NOC Operations Analyst 2nd Shift: Monitor & Respond

Insight Global; Columbus (OH); On-site; USD 30,000 - 47,000; Full time

Job summary

Insight Global is seeking an IT Operations Analyst in Columbus, OH for the 2nd shift (3:00 PM–11:00 PM EST, Fri–Tue; Wed/Thu off). The role requires 1+ year in a NOC/SOC or similar environment with hands-on experience in ServiceNow, Splunk and monitoring tools (SolarWinds, Dynatrace). Strong multitasking, clear executive updates, and working under pressure are essential.

Candidates should have a high school diploma or GED; ITILv4 Foundations and CCNA are preferred.

Qualifications

• High school diploma or GED required.
• 1+ year of experience in a NOC, SOC or other operational environment.
• Experience with ServiceNow, Splunk and monitoring tools.

Skills

Multitask

Executive communication

Under pressure

Time management

Problem solving

Communication skills

Stakeholder management

Phone facilitation

Education

High school diploma or GED

Tools

ServiceNow

Splunk

SolarWinds

Dynatrace

Azure

PowerShell

Python

Job description

Insight Global is seeking an IT Operations Analyst in Columbus, OH for the 2nd shift (3:00 PM–11:00 PM EST, Fri–Tue; Wed/Thu off). The role requires 1+ year in a NOC/SOC or similar environment with hands-on experience in ServiceNow, Splunk and monitoring tools (SolarWinds, Dynatrace). Strong multitasking, clear executive updates, and working under pressure are essential.

Candidates should have a high school diploma or GED; ITILv4 Foundations and CCNA are preferred.