Entry-Level Internet Tech Support Specialist (Hybrid)
Kinsley Power Systems
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Job summary
Mediacom Communications is seeking an Internet Technical Support Representative I to handle incoming calls in a call center, guiding customers through cable, internet, home and mobile service issues with first-call resolution.
The role begins with on-site training for the first six months, followed by a fully hybrid schedule (25% on-site, 75% work from home) to support ongoing customer care and problem-solving.
Job description
Mediacom Communications is seeking an Internet Technical Support Representative I to handle incoming calls in a call center, guiding customers through cable, internet, home and mobile service issues with first-call resolution.
The role begins with on-site training for the first six months, followed by a fully hybrid schedule (25% on-site, 75% work from home) to support ongoing customer care and problem-solving.
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