Entry-Level Insurance Account Assistant - Front Office

HUB International; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

HUB International is seeking an Assistant Account Manager in Texas to provide front-office and administrative support while assisting Account Managers with day-to-day servicing tasks for client accounts. This role blends receptionist duties with growing account-support responsibilities and offers an entry point into the insurance account management career path.

The position emphasizes detail orientation, organization, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• Prior office, administrative, or customer service experience.
• Insurance industry experience or an active license preferred.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Professional verbal and written communication.
• Proficiency with Microsoft Office and familiarity with carrier portals.
• Reliable, punctual, and able to maintain confidentiality.

Responsibilities

• Greet visitors and vendors professionally.
• Receive and distribute deliveries.
• Process daily mail and prepare outgoing shipments.
• Maintain office supplies and inventory.
• Oversee copier/printer and coordinate service.
• Support other administrative tasks as assigned.
• Order and analyze MVRs.
• Request and review loss runs from carriers.
• Process client change requests.
• Issue Auto ID Cards and Certificates of Insurance.
• Prepare documentation for renewals and IFTA worksheets.
• Data entry in carrier portals.
• Back up colleagues in other Texas Transportation offices.
• Develop insurance knowledge and pursue applicable license.

Skills

Organizational skills

Attention to detail

Customer service

Professional communication

Education

High school diploma or equivalent

College coursework

Tools

Microsoft Office

Job description

HUB International is seeking an Assistant Account Manager in Texas to provide front-office and administrative support while assisting Account Managers with day-to-day servicing tasks for client accounts. This role blends receptionist duties with growing account-support responsibilities and offers an entry point into the insurance account management career path.

The position emphasizes detail orientation, organization, and the ability to manage multiple priorities in a fast-paced environment.