Insurance Accounts Assistant: Front Office & Client Support

HUB International; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

HUB International is seeking an Assistant Account Manager to provide front-office and administrative support while assisting Account Managers with day-to-day servicing tasks for client accounts. This entry-level position offers a path into the insurance account management career, ideal for detail-oriented individuals who thrive under deadlines and want to build technical servicing skills.

The role blends receptionist duties with office operations and increasing account-management

Qualifications

• High school diploma or equivalent required.
• Experience in an office, administrative, or customer service role preferred.
• Strong organizational skills with attention to detail and accuracy.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn carrier portals.

Responsibilities

• Greet and assist visitors and clients in a professional manner.
• Process and route mail, deliveries, and courier shipments.
• Maintain office supplies and equipment; coordinate service with vendors.
• Provide day-to-day support to Account Managers, including processing client change requests and issuing Auto ID Cards and Certificates of Insurance.
• Prepare worksheets and documentation for renewals; perform data entry in carrier portals.

Skills

Office administration

Attention to detail

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

HUB International is seeking an Assistant Account Manager to provide front-office and administrative support while assisting Account Managers with day-to-day servicing tasks for client accounts. This entry-level position offers a path into the insurance account management career, ideal for detail-oriented individuals who thrive under deadlines and want to build technical servicing skills.

The role blends receptionist duties with office operations and increasing account-management