Assistant Account Manager

HUB International; Mesquite (TX); Hybrid; USD 38,000 - 48,000; Full time

Job summary

HUB International is seeking an Assistant Account Manager to provide front‑office and administrative support for the Mesquite branch, while assisting Account Managers with day‑to‑day servicing of client accounts. This role blends receptionist duties with growing account‑support responsibilities, offering a strong entry point into the insurance account management career path.

This position is well suited to a detail‑oriented, organized individual who enjoys variety, works well under deadlines,

Qualifications

• Experience in an office, administrative, or customer service role preferred.
• Insurance industry experience or active license preferred.

Responsibilities

• Greet and welcome visitors, clients, and vendors in a professional manner.
• Process and sort daily incoming mail; prepare outgoing shipments.
• Manage office supplies inventory and order replenishments.
• Oversee copier/printer operations and coordinate service calls with vendors.
• Provide front‑office and administrative support to Account Managers.
• Assist with issuing Auto ID Cards, Certificates of Insurance, and data entry in carrier portals.

Skills

Strong organizational skills

Microsoft Office proficiency

Verbal & written communication

Multitasking / prioritization

Education

High school diploma or equivalent

College coursework

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

## Assistant Account ManagerSolicitarremote type: Hybrid Workinglocations: Mesquite, TX: Dallas, TXtime type: Full timeposted on: Publicado hoyjob requisition id: R0037764**Position Summary**The Assistant Account Manager provides front-office and administrative support for the branch while also assisting Account Managers with day-to-day servicing tasks for client accounts. This role combines receptionist and office operations duties with a growing set of account-support responsibilities, offering a strong entry point into the insurance account management career path. This position is well suited to a detail-oriented, organized individual who enjoys variety, works well under deadlines, and is eager to build technical insurance servicing skills.**Front Office & Office Operations Responsibilities*** Greet and welcome visitors, clients, and vendors in a professional and friendly manner.* Accept and distribute all incoming deliveries.* Process and sort daily incoming mail; prepare and process outgoing FedEx and other courier shipments as needed.* Manage office supplies inventory, including monitoring stock levels and placing orders.* Oversee the copier/multifunction printer, including paper and ink/toner cartridge replacement and coordinating service calls with the vendor.* Maintain general office organization and support other administrative tasks as assigned.**Account Manager Support Responsibilities**This position provides meaningful day-to-day support to Account Managers, including:Ordering and analyzing Motor Vehicle Records (MVRs)Requesting and reviewing loss runs from carriersProcessing client change requestsIssuing Auto ID CardsIssuing Certificates of InsurancePreparing IFTA worksheets and documentation for renewalsCompleting data entry in carrier portals as neededBacking up Assistant Account Managers in other Texas Transportation officesOngoing insurance knowledge development and willingness to obtain applicable license**Qualifications*** High school diploma or equivalent required; college coursework a plus.* Prior experience in an office, administrative, or customer service role.* Insurance industry experience or active, applicable insurance license preferred.* Strong organizational skills with excellent attention to detail and accuracy.* Ability to manage multiple priorities and meet deadlines in a fast-paced environment.* Professional verbal and written communication skills.* Proficiency with Microsoft Office (Word, Excel, Outlook) and ability to learn carrier and agency management portals.* Reliable, punctual, and able to maintain confidentiality of sensitive client information.**Physical Requirements*** Ability to sit or stand at a workstation for extended periods.* Ability to lift and move packages/deliveries up to 25 lbs.* Ability to operate standard office equipment (computer, phone, copier, postage/shipping equipment).Department Account Management & ServiceRequired Experience: Less than 1 year of relevant experienceRequired Travel: No Travel RequiredRequired Education: High school or equivalentHUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.