Entry Level | Hospitality Support Coordinator | Online

Destination Careers; Boston (MA); On-site; USD 55,000 - 70,000; Full time

Job summary

Destination Careers is seeking a dependable Online Hospitality Support Coordinator to provide remote administrative support in areas such as reservations and scheduling. The role focuses on delivering excellent client experiences through effective communication and organization in a virtual environment.

Ideal candidates are detail-oriented, professional, and possess strong written and verbal communication skills. A background in customer service or administrative support is preferred. This role offers a flexible working environment with opportunities for training and development.

Qualifications

• Reliable internet access and a suitable remote work environment.
• Ability to manage multiple tasks in a remote setting.
• Comfortable using online tools, email, and digital platforms.

Responsibilities

• Provide online support for client inquiries related to reservations and scheduling.
• Maintain accurate client records and reservation details in internal systems.
• Collaborate with internal teams to ensure smooth service delivery.

Skills

Strong written and verbal communication skills

Excellent organizational skills

Attention to detail

Customer service experience

Job description

Job Overview

We are seeking a dependable and detail-oriented Online Hospitality Support Coordinator to provide remote administrative and customer support related to reservations, scheduling, and client service. This role focuses on coordination, communication, and accuracy while supporting a positive client experience in a virtual environment.

This position is ideal for individuals who are organized, professional, and comfortable working independently using online systems.

Key Responsibilities

• Provide online support for client inquiries related to reservations and scheduling
• Assist with coordination of hospitality-related services, including accommodations and associated arrangements
• Maintain accurate client records and reservation details in internal systems
• Communicate professionally with clients via email, phone, and digital platforms
• Review confirmations and documentation for completeness and accuracy
• Provide general administrative and customer service support
• Follow established procedures and workflows
• Collaborate with internal teams to ensure smooth service delivery

Qualifications

• Strong written and verbal communication skills
• Excellent organizational skills and attention to detail
• Comfortable using online tools, email, and digital platforms
• Ability to manage multiple tasks in a remote setting
• Customer service or administrative experience preferred
• Reliable internet access and a suitable remote work environment

Work Environment

• Fully remote position
• Structured and supportive team environment
• Training and resources provided

$55,000 - $70,000 a year