Entry-Level Front Desk & Customer Service (Bilingual)

Northwest Administrators, Inc; Portland (OR); On-site; USD 25,430 - 34,991; Part time

Benefits offered by this job

Union scale wages

Employer provided pension

Good work-life balance

Job summary

A leading benefits administration firm is seeking an enthusiastic entry-level customer service representative in Portland, Oregon. This position includes fully paid training, the chance to work in a supportive team environment, and competitive wages starting at $18.46/hr. Responsibilities include managing phone calls, messages, and other reception tasks. Candidates should have strong organizational and communication skills, with a preference for bilingual (Spanish) applicants.

Qualifications

• Passion for customer service and ability to deliver exceptional service.
• Ability to prioritize workloads and have strong analytical skills.
• Fluent in Spanish preferred.

Responsibilities

• Answer phone calls and route them appropriately.
• Take messages, re-route calls, and manage faxes and deliveries.
• Perform switchboard operations and reception duties.

Skills

Organizational skills

Verbal communication

Interpersonal skills

Customer service mindset

Attention to detail

Proficiency in Excel

Proficiency in Word

Bilingual (Spanish)

Job description

A leading benefits administration firm is seeking an enthusiastic entry-level customer service representative in Portland, Oregon. This position includes fully paid training, the chance to work in a supportive team environment, and competitive wages starting at $18.46/hr. Responsibilities include managing phone calls, messages, and other reception tasks. Candidates should have strong organizational and communication skills, with a preference for bilingual (Spanish) applicants.