Front Desk Associate — Paid Training & Benefits

Northwest Administrators, Inc; Seattle (WA); On-site; USD 29,439 - 40,391; Full time

Benefits offered by this job

Union scale wages

Employer provided Defined Benefit Pension

Paid Leave and Holidays

Strong team environment

Job summary

An industry leader in employee benefits administration is seeking an entry-level customer service representative in Seattle, offering fully paid training. Responsibilities include answering and routing calls, assisting walk-in customers, and managing operational tasks in a supportive team environment. Benefits include union wages starting at $21.37/hr, employer-funded pension, and up to 8.6 days of paid leave. The organization values diversity and is committed to equal employment opportunities.

Qualifications

• Excellent communication skills both written and verbal.
• Ability to work with minimal supervision while supporting team activities.
• Strong organizational and time management skills with the ability to multitask.

Responsibilities

• Answer phone calls and route them appropriately.
• Assist walk-in customers with or without appointments.
• Manage operational tasks related to the reception area.
• Take messages and reroute calls.
• Handle other projects and tasks as assigned.

Skills

Customer service excellence

Excellent interpersonal skills

Strong organizational skills

Time management

Team player

Job description

An industry leader in employee benefits administration is seeking an entry-level customer service representative in Seattle, offering fully paid training. Responsibilities include answering and routing calls, assisting walk-in customers, and managing operational tasks in a supportive team environment. Benefits include union wages starting at $21.37/hr, employer-funded pension, and up to 8.6 days of paid leave. The organization values diversity and is committed to equal employment opportunities.