Entry-Level Field Technician – Network Install & Support

Lumen Technologies, Inc.; Indianapolis, Northern (IN, KY); Hybrid; USD 41,000 - 55,000; Full time

Job summary

Lumen Technologies, Inc. is seeking a Field Technician I in Indianapolis, IN to support network builds, installations, and maintenance across the service area.

You will perform customer-premise equipment installations, activations, and testing, and assist with cable installation and circuit turn-up while traveling between customer and network locations. This entry-level position emphasizes a strong work ethic, reliability, and the ability to learn technical concepts in a field environment.

Qualifications

• High School Diploma or GED.
• Valid driver’s license and ability to travel within the assigned service area.
• Strong customer service and communication skills.
• Demonstrated reliability, professionalism, and a strong work ethic.
• Ability to learn technical concepts and apply training in a field environment.
• Comfortable working independently after completing training.
• Ability to perform hands-on work in a variety of indoor and outdoor environments.
• Ability to work collaboratively within a team.

Responsibilities

• Support network builds, installations, and maintenance activities across assigned service areas.
• Perform customer-premise equipment installations, activation, and testing.
• Assist with cable installation, troubleshooting, and circuit turn-up activities.
• Conduct site inspections and support battery maintenance programs.
• Coordinate vendor and site access requirements as needed.
• Respond to operational needs and travel between customer and network locations.
• Maintain accurate documentation and follow established safety and operational procedures.
• Participate in training, knowledge-sharing activities, and future on-call rotations following completion of onboarding

Skills

Customer service

Reliability

Professionalism

Communication skills

Willingness to travel

Independent worker

Education

High School Diploma or GED

Tools

Hand tools

Job description

Lumen Technologies, Inc. is seeking a Field Technician I in Indianapolis, IN to support network builds, installations, and maintenance across the service area.

You will perform customer-premise equipment installations, activations, and testing, and assist with cable installation and circuit turn-up while traveling between customer and network locations. This entry-level position emphasizes a strong work ethic, reliability, and the ability to learn technical concepts in a field environment.