Entry-Level Field Technician - Cable & Network Installations

Lumen Technologies, Inc.; Lansing, Northern (MI, KY); Hybride; USD 43 000 - 57 000; Plein temps

Résumé du poste

Lumen Technologies, Inc. in Lansing, MI is seeking an entry-level Field Technician I to support network builds, installations, and maintenance across your assigned service areas.

You will work with experienced technicians, perform customer-premise equipment installations, activation, and testing, and travel within the coverage area. This role emphasizes a strong work ethic, reliability, and customer service, with on-the-job training and opportunities to grow into advanced technician roles in

Qualifications

• Minimum high school diploma or GED.
• Strong customer service and communication skills required.
• Reliable, professional, and able to learn technical concepts in the field.

Responsabilités

• Support network builds, installations, and maintenance across assigned service areas.
• Perform customer-premise equipment installations, activation, and testing.
• Assist with cabling, troubleshooting, and circuit turn-up activities.
• Coordinate site access and travel between customer and network locations.
• Maintain documentation and follow safety procedures.
• Participate in training and future on-call rotations after onboarding.

Connaissances

Customer service

Communication

Reliability

Technical learning

Formation

High School Diploma or GED

Description du poste

Lumen Technologies, Inc. in Lansing, MI is seeking an entry-level Field Technician I to support network builds, installations, and maintenance across your assigned service areas.

You will work with experienced technicians, perform customer-premise equipment installations, activation, and testing, and travel within the coverage area. This role emphasizes a strong work ethic, reliability, and customer service, with on-the-job training and opportunities to grow into advanced technician roles in