Dispatcher Trainee: Start Your Emergency Communications

County Emergency Communications; Trout Lake Township (MI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

County Emergency Communications in Chippewa Lake, MI is offering Dispatcher Trainee opportunities. Trainees learn to handle emergency calls, document incidents, and operate dispatch systems under supervision.

Training includes classroom work, simulations, and supervised console assignments. Successful trainees progress with required certifications and performance standards, potentially moving into operational shifts that include nights, weekends, holidays, and overtime.

Qualifications

• High school diploma or equivalent required; trainee positions may be for applicants without dispatch experience.
• Strong typing, basic computer skills, and clear communication valued.
• Willingness to receive feedback and complete trainings.

Responsibilities

• Learn emergency call-taking procedures and agency terminology.
• Practice confirming locations and gathering essential incident details.
• Develop accurate typing and computer-aided dispatch skills.
• Study service-area geography, maps, and response jurisdictions.
• Learn radio procedures and unit-status monitoring.
• Observe and perform assigned duties under supervision.
• Complete assessments, coaching sessions, and training milestones.
• Learn confidentiality, security, and professional-conduct requirements.

Skills

Clear communication

Accurate typing

Basic computer skills

Education

High school diploma or equivalent

Tools

Computer-aided dispatch (CAD) systems

Job description

County Emergency Communications in Chippewa Lake, MI is offering Dispatcher Trainee opportunities. Trainees learn to handle emergency calls, document incidents, and operate dispatch systems under supervision.

Training includes classroom work, simulations, and supervised console assignments. Successful trainees progress with required certifications and performance standards, potentially moving into operational shifts that include nights, weekends, holidays, and overtime.