Entry-Level Dispatcher Trainee

911 Emergency Communications; Barbourville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employer-provided training

Job summary

911 Emergency Communications offers Dispatcher Trainee and Telecommunicator Trainee opportunities in Scalf, KY. Trainees receive structured instruction under qualified staff, learning to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom work with simulations and supervised console assignments; schedules may include nights, weekends, holidays, and overtime as competencies are reached.

Qualifications

• High school diploma or equivalent is commonly required.
• Basic computer skills, clear communication, accurate typing, and willingness to receive feedback are useful.

Responsibilities

• Learn emergency call-taking procedures and terminology.
• Gather incident details and confirm locations.
• Develop typing and computer-aided dispatch skills.
• Learn radio procedures and unit-status monitoring.
• Observe and perform duties under supervision.

Skills

Clear communication

Typing

Basic computer skills

Feedback receptiveness

Customer service

Education

High school diploma or equivalent

Job description

911 Emergency Communications offers Dispatcher Trainee and Telecommunicator Trainee opportunities in Scalf, KY. Trainees receive structured instruction under qualified staff, learning to receive calls, document incidents, operate dispatch systems, and support emergency response operations.

Training combines classroom work with simulations and supervised console assignments; schedules may include nights, weekends, holidays, and overtime as competencies are reached.