Entry-Level Dispatch & Delivery Support Specialist

ManpowerGroup; Brookshire (TX); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

Descripción de la vacante

ManpowerGroup is seeking a CWR-Customer Service Rep I for the Brookshire, TX area. The role supports dispatch and delivery coordination, handling calls and emails with a customer-first mindset.

The ideal candidate will have strong customer service skills, be able to multitask in a fast-paced environment, and resolve issues professionally to improve customer experience. This on-site position includes standard dispatch-related duties and growth opportunities.

Formación

• Experience in a call center or customer support environment is preferred.
• Strong customer service skills with ability to resolve issues professionally.
• Ability to multitask and stay organized in a fast-paced setting.
• Proficient with Microsoft Office applications (Word, Excel, PowerPoint) and related tools.

Responsabilidades

• Assist customers and business partners via telephone and email.
• Handle customer complaints in a calm, professional manner.
• Diagnose, assess, and resolve problems or issues.
• Monitor progress of delivery routes and support dispatch needs.
• Scan haul-away pods and verify stamps; process changes or cancellations to delivery orders.

Conocimientos

Customer service

Multitasking

Communication

Problem solving

Herramientas

MS Project

MS Word

MS Excel

MS PowerPoint

Descripción del empleo

ManpowerGroup is seeking a CWR-Customer Service Rep I for the Brookshire, TX area. The role supports dispatch and delivery coordination, handling calls and emails with a customer-first mindset.

The ideal candidate will have strong customer service skills, be able to multitask in a fast-paced environment, and resolve issues professionally to improve customer experience. This on-site position includes standard dispatch-related duties and growth opportunities.