Entry-Level Data Entry & Operations Specialist (Hybrid)

MillenniumSoft Inc; San Antonio (TX); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Hybrid schedule

Job summary

MillenniumSoft Inc. is seeking an entry-level Data Entry & Operations Support Specialist in the San Antonio, TX area.

The role involves supporting the Customer Financial Services team with data entry, portal administration, invoice processing, credit card transactions, reporting and customer support across multiple ERP systems. Ideal candidates are college graduates or recent graduates willing to commit to three years of service.

Qualifications

• Knowledge of Government and commercial collections
• Excellent written and spoken communication
• Superior customer service skills
• Good Administrative skills
• Strong attention to detail and goal oriented
• Ability to prioritize and manage multiple responsibilities
• Strong Microsoft Excel skills
• Ability to work independently and in a team environment, multitask, set own priorities, adapt to changing environment.

Responsibilities

• Proactively review and upload billings to respective customer portals
• Point of Contact for Credit Card Processing
• Provide exceptional customer support, responding to account queries promptly
• Escalate to internal support partners and Sr Management as appropriate
• Identify and communicate process improvement opportunities to Manager.

Job description

MillenniumSoft Inc. is seeking an entry-level Data Entry & Operations Support Specialist in the San Antonio, TX area.

The role involves supporting the Customer Financial Services team with data entry, portal administration, invoice processing, credit card transactions, reporting and customer support across multiple ERP systems. Ideal candidates are college graduates or recent graduates willing to commit to three years of service.