Entry-Level Customer Support Specialist

hhv; Virginia Beach (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid training

Full-time, entry-level career

Hands-on coaching

Professional development

Supportive, team-oriented environment

Opportunities for career growth

Job summary

hhv in Virginia Beach is hiring friendly, motivated individuals to join our customer service team. This entry-level role includes paid training, hands-on experience, and opportunities for professional growth. No previous customer service experience is required.

You will assist customers in person, by phone, and by email, build lasting relationships, and help identify solutions. We value a positive attitude, dependable work ethic, and a willingness to learn.

Qualifications

• Friendly, outgoing, and professional attitude.
• Strong communication and active listening skills.
• Comfortable interacting with customers and the public.
• Dependable, organized, and motivated.
• Willingness to learn and accept coaching.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to work independently and as part of a team.

Responsibilities

• Provide friendly, professional customer service and support.
• Answer customer questions and assist with requests.
• Communicate with customers in person, by phone, and by email.
• Build positive customer relationships through effective communication and follow-up.
• Listen to customer needs and help identify appropriate solutions.
• Maintain accurate customer information and records.
• Support customer engagement, promotional events, and registration activities.
• Collect feedback and help create positive customer experiences.
• Collaborate with team members to meet customer service goals.
• Represent the organization professionally when interacting with customers and the public.

Skills

Friendly attitude

Strong communication

Active listening

Dependable

Organized

Teamwork

Willingness to learn

Job description

hhv in Virginia Beach is hiring friendly, motivated individuals to join our customer service team. This entry-level role includes paid training, hands-on experience, and opportunities for professional growth. No previous customer service experience is required.

You will assist customers in person, by phone, and by email, build lasting relationships, and help identify solutions. We value a positive attitude, dependable work ethic, and a willingness to learn.