Customer Service Associate — Paid Training & Growth Path

hhv; Richmond (VA); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Paid training

Full-time role

Job summary

hhv is seeking enthusiastic, reliable, and customer-focused individuals for an entry-level Customer Service Associate role. No prior experience is required, and paid training is provided to help you succeed.

This is a great opportunity to gain professional experience and start a long-term career. You will learn on the job, handle general questions, support daily team activities, and contribute to positive customer experiences.

Qualifications

• Excellent interpersonal and communication skills.
• A friendly, approachable, and professional attitude.
• Strong listening and problem-solving abilities.
• Reliability, organization, and attention to detail.
• A willingness to learn, accept feedback, and participate in training.
• The ability to adapt to changing priorities.
• Comfort working with customers and collaborating with a team.

Responsibilities

• Assist customers with general questions, requests, and service-related needs.
• Communicate clearly and professionally with customers and team members.
• Listen to customer concerns and help identify suitable solutions.
• Build positive relationships through friendly interactions and follow-up.
• Update customer information and maintain organized records.
• Support customer engagement activities, special events, and promotional initiatives.
• Help coordinate registration and other customer-facing activities.
• Gather customer feedback and contribute to service improvements.
• Work collaboratively with colleagues to achieve team objectives.
• Maintain a professional and welcoming approach when representing the organization.

Skills

Interpersonal skills

Communication

Listening

Reliability

Willingness to learn

Adaptability

Team collaboration

Job description

hhv is seeking enthusiastic, reliable, and customer-focused individuals for an entry-level Customer Service Associate role. No prior experience is required, and paid training is provided to help you succeed.

This is a great opportunity to gain professional experience and start a long-term career. You will learn on the job, handle general questions, support daily team activities, and contribute to positive customer experiences.