Entry-Level Customer Support: Path to Commission Sales

CAPP; Clifton Heights (Delaware County); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Health insurance

Vision & dental coverage

401(k) with company match

Paid time off (PTO)

Résumé du poste

CAPP, a leading supplier of HVAC, electrical, and plumbing parts and equipment, invites you to join its Customer Service team in a entry-level role. You’ll receive comprehensive training and support to grow with the company.

Contribute to order processing, customer inquiries, and problem resolution while building lasting relationships with customers and colleagues in a fast-paced environment. Enjoy steady hours and potential for advancement.

Qualifications

• High school diploma or equivalent required.
• Prior customer service experience preferred (2 years).
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced environment.

Responsabilités

• Provide product recommendations and answer customer queries.
• Process orders and ensure timely fulfillment.
• Handle refunds, exchanges, and returns.
• Maintain positive relationships with customers and team members.

Connaissances

Customer service

Communication

Teamwork

Problem solving

Basic math

Formation

High school diploma

Outils

CRM software

Excel

Description du poste

CAPP, a leading supplier of HVAC, electrical, and plumbing parts and equipment, invites you to join its Customer Service team in a entry-level role. You’ll receive comprehensive training and support to grow with the company.

Contribute to order processing, customer inquiries, and problem resolution while building lasting relationships with customers and colleagues in a fast-paced environment. Enjoy steady hours and potential for advancement.