Entry-Level Customer Service Representative

GEM Global Events, Inc.; Norfolk (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Entry-level training

Team environment

Travel opportunities

Professional development

Career growth

Job summary

GEM Global Events, Inc. in Norfolk, VA seeks an outgoing Entry-Level Customer Service Representative to warmly welcome customers and leave a positive first impression.

This role focuses on people interactions, teamwork, and growth, with no extensive experience required. You will engage customers, support service goals, and learn about customer needs to recommend solutions in a friendly, professional setting.

Qualifications

• Friendly, outgoing attitude and strong communication skills are essential.
• Interpersonal skills and willingness to learn are important for daily interactions.
• Experience in customer service or sales is a plus but not required.

Responsibilities

• Welcome and engage with customers in a professional and friendly manner
• Provide excellent customer service and support
• Assist with customer acquisition and relationship building
• Learn about customer needs and recommend appropriate solutions
• Communicate effectively with customers and team members
• Represent our company and clients with professionalism
• Participate in team training and professional development
• Contribute to daily sales, customer service, and company goals

Skills

Friendly demeanor

Strong communication

Interpersonal skills

Job description

We are looking for anoutgoing, energetic, and motivated Entry-Level Customer Service Representativewho enjoys meeting new people and creating a great first impression!

This is apeople-focused entry-level opportunityfor someone who enjoys customer interaction, teamwork, and professional growth. No extensive experience is required—we are looking for candidates with apositive attitude, strong communication skills, and a willingness to learn.

Responsibilities

• Welcome and engage with customers in a professional and friendly manner
• Provide excellent customer service and support
• Assist with customer acquisition and relationship building
• Learn about customer needs and recommend appropriate solutions
• Communicate effectively with customers and team members
• Represent our company and clients with professionalism
• Participate in team training and professional development
• Contribute to daily sales, customer service, and company goals

What We're Looking For

• Friendly, outgoing, and comfortable meeting new people
• Strong communication and interpersonal skills
• Positive attitude and professional demeanor
• Motivated, ambitious, and goal-oriented
• Reliable and willing to learn
• Customer service, retail, hospitality, restaurant, or sales experience is aplus, but not required

What We Offer

• Entry-level training and ongoing support
• Fun, upbeat, team-oriented environment
• Travel opportunities
• Weekly team activities and outings
• Professional development
• Career growth and advancement opportunities
• Opportunities to explore different departments and leadership roles