CUSTOMER SERVICE REPRESENTATIVE : ENTRY LEVEL

GEM Global Events, Inc.; Richmond (VA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid training

Career advancement

Team environment

Job summary

GEM Global Events, Inc. is hiring outgoing, motivated individuals for a customer service and business development track in Richmond, VA. No prior experience required; paid training provided to launch your career.

You will engage with customers, identify needs, support sales initiatives, and build lasting relationships in a team‑oriented environment.

Full-time, entry-level position with opportunities for advancement and leadership development.

Qualifications

• Strong communication and interpersonal skills.
• Friendly, positive, and professional attitude.
• Reliable and hardworking.
• Motivated and eager to learn.
• Customer service, retail, hospitality, restaurant, or sales experience is a plus, but not required.

Responsibilities

• Provide excellent customer service and support.
• Engage with customers and identify their needs.
• Build positive customer relationships.
• Assist with customer acquisition and sales initiatives.
• Communicate professionally with customers and team members.
• Represent our clients and company in a positive manner.
• Participate in training and professional development.

Skills

Communication skills

Interpersonal skills

Professional attitude

Reliability

Willingness to learn

Job description

We are hiringoutgoing, motivated, and customer-focused individualsto join our growing team. This is a great opportunity forrecent graduates, career changers, and candidates looking to start a career in customer service, sales, marketing, or business development.

No previous experience required — paid training provided!

Responsibilities

• Provide excellent customer service and support
• Engage with customers and identify their needs
• Build positive customer relationships
• Assist with customer acquisition and sales initiatives
• Communicate professionally with customers and team members
• Represent our clients and company in a positive manner
• Participate in training and professional development

Qualifications

• Strong communication and interpersonal skills
• Friendly, positive, and professional attitude
• Reliable and hardworking
• Comfortable interacting with people
• Motivated and eager to learn
• Customer service, retail, hospitality, restaurant, or sales experience is a plus, but not required

Benefits & Growth

• Full-time entry-level opportunity
• Paid training and ongoing support
• Career advancement opportunities
• Leadership and management development
• Team-oriented work environment
• Opportunities to develop valuable customer service, sales, and communication skills