Entry-Level Customer Service Representative

TVC Collective; Pleasanton (CA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Hands-on experience

Training and development

Career growth opportunities

Collaborative work environment

Job summary

TVC Collective in Pleasanton, CA is seeking an enthusiastic Entry-Level Customer Service Representative to join our team. You will interact with customers and community members at events, answer questions, and help run outreach campaigns while gaining hands-on experience in service, marketing, and operations.

The ideal candidate is people-oriented, dependable, and eager to grow. No prior experience required; strong communication and a proactive attitude are valued, and you’ll receive training

Qualifications

• Strong verbal and interpersonal communication skills.
• Positive, outgoing, and professional attitude.
• Comfortable interacting with people in person.
• Strong work ethic and willingness to learn.
• Ability to work effectively both independently and as part of a team.
• Reliable, organized, and adaptable.

Responsibilities

• Represent the organization professionally at community events, promotional campaigns, and outreach initiatives
• Engage directly with customers and community members to provide information and answer questions
• Build positive relationships through friendly, knowledgeable, and professional communication
• Assist with event setup, coordination, and day‑to‑day campaign activities
• Communicate campaign information clearly and accurately
• Listen to customer needs and help identify appropriate solutions
• Maintain a positive and energetic presence in customer‑facing environments
• Work collaboratively with team members to meet campaign and performance goals
• Participate in training and professional development opportunities
• Support team leaders with campaign execution and business operations as needed

Skills

Verbal communication

Interpersonal skills

Team player

Willingness to learn

Job description

We are seeking an enthusiastic and motivated Entry-Level Customer Service Representative to join our growing team. This role is ideal for someone who enjoys working with people, building relationships, and gaining hands‑on experience in customer service, community outreach, marketing, and business operations.

The Customer Service Representative will serve as a professional point of contact for customers and community members, providing clear information, answering questions, and creating positive experiences through in‑person interactions and community‑based campaigns.

Key Responsibilities

• Represent the organization professionally at community events, promotional campaigns, and outreach initiatives
• Engage directly with customers and community members to provide information and answer questions
• Build positive relationships through friendly, knowledgeable, and professional communication
• Assist with event setup, coordination, and day‑to‑day campaign activities
• Communicate campaign information clearly and accurately
• Listen to customer needs and help identify appropriate solutions
• Maintain a positive and energetic presence in customer‑facing environments
• Work collaboratively with team members to meet campaign and performance goals
• Participate in training and professional development opportunities
• Support team leaders with campaign execution and business operations as needed

Qualifications

• No prior customer service or marketing experience required
• Strong verbal and interpersonal communication skills
• Positive, outgoing, and professional attitude
• Comfortable interacting with people in person
• Strong work ethic and willingness to learn
• Ability to work effectively both independently and as part of a team
• Reliable, organized, and adaptable
• Interest in developing leadership, communication, and business skills

What We Offer

• Hands‑on experience in customer service, marketing, and community outreach
• Training and professional development
• Opportunities to develop leadership and communication skills
• A collaborative, team‑oriented work environment
• Opportunities for career growth and increased responsibility

Ideal Candidate

The ideal candidate is people-oriented, motivated, dependable, and eager to grow. This position is well suited for someone looking to build practical professional experience while developing strong communication, customer service, leadership, and business skills.