ENTRY LEVEL - Customer Service Rep - WORK FROM HOME!!

Lensa; Surprise (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading career site is seeking an Entry Level Customer Service Representative for a work-from-home position with TEKsystems. The role involves assisting guests with reservations and inquiries, with flexible shifts and the potential for additional earnings based on performance. Benefits include medical insurance, a 401(k) plan, and paid time off.

Benefits

Medical, dental & vision insurance

401(k) retirement plan

Paid time off (PTO)

Employee Assistance Program

Transportation benefits

Qualifications

• Must live in Phoenix, AZ or surrounding area.
• Ability to work any 8-hour shift between Monday and Sunday.
• Availability to work weekends is required.

Responsibilities

• Answer incoming calls from prospective guests and travel agents.
• Assist with booking new reservations or updating existing requests.
• Handle general questions or inquiries.

Skills

Customer Service

Communication

Problem Solving

Job description

ENTRY LEVEL - Customer Service Rep - WORK FROM HOME!!

Lensa is the leading career site for job seekers at every stage of their career. Our client, TEKsystems, is seeking professionals. Apply via Lensa today!

Join one of the world’s largest hotel call centers in Arizona! This is a permanent work-from-home opportunity.

Must live in Phoenix, AZ or surrounding area

About the Company

Celebrating 75 years of hospitality, TEKsystems is an award-winning global network of hotels located in over 100 countries and territories, offering accommodations for all types of travelers.

Job Functions

• Answer incoming calls from prospective guests and travel agents.
• Assist with booking new reservations or updating existing requests.
• Handle general questions or inquiries.

Work From Home Equipment

All equipment is provided by the client; only a high-speed internet connection is required. The client provides $50/month towards internet expenses.

Pay

$17.00 per hour, with $18.70 for hours worked after 6pm.

Potential to earn an extra $200-$400 per month by hitting goals.

Shift Requirements

• Must be able to work any 8-hour shift between Monday and Sunday within the following windows:
• AM Shift: 4:00am - 4:30pm
• Mid Shift: 8:30am - 8:30pm
• PM Shift: 12:30pm - Midnight
• Availability to work weekends is required.

Benefits

• Medical, dental & vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) retirement plan with pre-tax and Roth options
• Voluntary life insurance for employee and dependents
• Short and long-term disability insurance
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off (PTO), vacation, or sick leave

Workplace Type

This is a fully remote position.

Application Deadline

Closing date is anticipated to be May 20, 2025.

About TEKsystems

TEKsystems is a leading provider of business and technology services, helping accelerate business transformation for its clients. With over 80,000 employees and working with more than 6,000 customers—including 80% of the Fortune 500—across North America, Europe, and Asia, TEKsystems offers full-stack capabilities and rapid delivery of solutions. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

TEKsystems is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.