Work From Home - Customer Service Rep - PM Shifts Needed!!

Lensa; Phoenix (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading hotel call center as a Customer Service Representative, working from home in Phoenix, AZ. This permanent role offers flexible shifts, competitive pay starting at $17.00 per hour, and a range of benefits including medical insurance and paid time off. Ideal candidates will have strong communication skills and a commitment to customer service.

Benefits

Medical, dental & vision insurance

401(k) with pre-tax and Roth options

Paid Time Off (PTO, Vacation, Sick Leave)

Transportation benefits

Employee Assistance Program

Qualifications

• Must reside in Phoenix, AZ or surrounding area.
• Ability to work any 8-hour shift within the specified window.

Responsibilities

• Answer incoming calls from guests and travel agents.
• Assist with booking reservations and handling inquiries.

Skills

Communication

Customer Service

Job description

Work From Home - Customer Service Rep - PM Shifts Needed!!

Join one of the world's largest hotel call centers in Arizona! This is a permanent work-from-home opportunity, but candidates must reside in Phoenix, AZ or the surrounding area.

About the Company

Celebrating 75 years of hospitality, our client is an award-winning global network of hotels in over 100 countries, providing accommodations for all travelers.

Job Functions

• Answer incoming calls from prospective guests and travel agents.
• Assist with booking new reservations or updating existing requests.
• Handle general questions or inquiries.

Work Equipment & Compensation

All equipment is provided by the client; only high-speed internet is required. The company offers $50/month towards internet costs.

Pay is $17.00 per hour, with $18.70 for hours after 6 pm. There is potential to earn an extra $200-$400 per month by hitting goals.

Shift Details

• Must be able to work any 8-hour shift between Monday and Sunday within the following window: 12:30 pm - Midnight.
• Availability to work on weekends is required.

Benefits

• Medical, dental & vision insurance
• Critical Illness, Accident, Hospital coverage
• 401(k) with pre-tax and Roth options
• Life Insurance and AD&D
• Short and long-term disability
• Health Savings Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO, Vacation, Sick Leave)

Workplace & Application Info

This is a fully remote position. The application deadline is May 20, 2025.

About TEKsystems

TEKsystems is a leading provider of business and technology services, working with over 6,000 customers including 80% of the Fortune 500. They focus on strategy, design, execution, and operations to deliver business value.

TEKsystems is an equal opportunity employer, considering all applicants regardless of race, sex, age, or other protected characteristics.