Entry-Level Customer Service & Order Specialist

KLINGER GPI; Borger (TX); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

HSA and FSA options

Job summary

KLINGER GPI, based in Texas, seeks a Customer Service Representative I to help customers select gasket and sealing solutions, guiding inquiries from first contact through order completion. This entry-level role emphasizes entry, quoting, and clear communication in an industrial setting.

Daily tasks include preparing quotes, entering orders in Epicor P21, coordinating purchasing, and processing payments while delivering timely updates to customers.

Qualifications

• High school diploma or equivalent.
• Strong written and verbal communication.
• Comfortable multitasking and meeting deadlines.
• Experience or ability to use Microsoft 365 and business software.

Responsibilities

• Prepare quotes and enter orders accurately in P21.
• Coordinate purchasing by creating vendor purchase orders.
• Support customers and internal teams with proactive communication.

Skills

Customer service

Communication

Multitasking

Microsoft 365

Education

High school diploma or equivalent

Tools

Epicor P21

Microsoft 365 / MS Office

Job description

KLINGER GPI, based in Texas, seeks a Customer Service Representative I to help customers select gasket and sealing solutions, guiding inquiries from first contact through order completion. This entry-level role emphasizes entry, quoting, and clear communication in an industrial setting.

Daily tasks include preparing quotes, entering orders in Epicor P21, coordinating purchasing, and processing payments while delivering timely updates to customers.