Entry Level Customer Service Assistant

Rinofi; Los Angeles (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Paid training

Professional development opportunities

Career advancement

Paid time off

Supportive team environment

Job summary

Rinofi seeks an entry-level Customer Service Assistant to join our Los Angeles team. You will help customers with questions and service inquiries, providing friendly, professional information and solutions. This role emphasizes strong communication, organization, and a collaborative team environment.

Ideal candidates are eager to learn, able to work independently, and willing to participate in training and development opportunities within a supportive team setting.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication skills.
• Friendly, professional, and approachable personality.
• Good organizational and problem-solving abilities.
• Ability to work independently and as part of a team.
• Willingness to learn and develop new professional skills.

Responsibilities

• Assist customers with general questions, requests, and service-related inquiries.
• Provide accurate information in a friendly and professional manner.
• Listen to customer needs and help identify appropriate solutions.
• Maintain accurate records of customer interactions and inquiries.
• Communicate with internal departments to ensure customer requests are handled efficiently.
• Follow established procedures and service guidelines.
• Help coordinate customer-related activities and follow-up requests.
• Participate in team meetings and training sessions.

Skills

Verbal communication

Written communication

Organizational skills

Teamwork

Problem-solving

Independent work

Willingness to learn

Education

High school diploma

Job description

About the Role

Rinofi is seeking a motivated and customer-focused Entry-Level Customer Service Assistant to join our Los Angeles team. This position is ideal for someone who enjoys working with people, communicating effectively, and helping customers have a positive experience.

Key Responsibilities

• Assist customers with general questions, requests, and service-related inquiries.
• Provide accurate information in a friendly and professional manner.
• Listen to customer needs and help identify appropriate solutions.
• Maintain accurate records of customer interactions and inquiries.
• Communicate with internal departments to ensure customer requests are handled efficiently.
• Follow established procedures and service guidelines.
• Help coordinate customer-related activities and follow-up requests.
• Participate in team meetings and training sessions.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional, and approachable personality.
• Good organizational and problem-solving abilities.
• Ability to work independently and as part of a team.
• Willingness to learn and develop new professional skills.

What We Offer

• Competitive hourly compensation.
• Paid training and onboarding.
• Opportunities for professional development.
• Supportive and collaborative team environment.
• Opportunities for career advancement.
• Paid time off, subject to company policy.
• Additional benefits for eligible employees.