Entry Level Customer Service Assistant

Edurake; Austin (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

Edurake is seeking a friendly, motivated Entry Level Customer Service Assistant to join our team in Austin. This role focuses on face-to-face customer interactions, product recommendations, and promotional support, with hands-on training to develop sales skills.

You will welcome customers, explain features and options, assist with purchasing decisions, and help drive promotions and repeat business. We offer comprehensive training, a collaborative team, and opportunities for growth.

Qualifications

• Friendly, outgoing and approachable personality.
• Strong communication and interpersonal skills.
• Interest in customer service, sales and promotions.
• Comfortable interacting with new people.
• Positive attitude and willingness to learn.
• Previous experience is helpful but not required.

Responsibilities

• Welcome and engage customers through face-to-face interactions.
• Introduce products, services, and current promotional offers.
• Identify customer needs and recommend appropriate solutions.
• Explain product features, benefits, and available options.
• Assist customers with purchasing decisions and general inquiries.
• Build positive customer relationships and encourage repeat business.
• Support promotional campaigns and customer acquisition activities.
• Contribute to individual and team sales goals.

Skills

Friendly personality

Communication skills

Interpersonal skills

Sales interest

Willingness to learn

Job description

About the Role

We are looking for a friendly, motivated, and customer-oriented Entry Level Customer Service Assistant to join our team. This position focuses on face-to-face customer interactions, product recommendations, and promotional support. It is an excellent opportunity for someone starting their career who enjoys meeting people, helping customers, and developing sales skills through hands-on training.

Responsibilities

• Welcome and engage customers through face-to-face interactions.
• Introduce products, services, and current promotional offers.
• Identify customer needs and recommend appropriate solutions.
• Explain product features, benefits, and available options.
• Assist customers with purchasing decisions and general inquiries.
• Build positive customer relationships and encourage repeat business.
• Support promotional campaigns and customer acquisition activities.
• Contribute to individual and team sales goals.

Qualifications

• Friendly, outgoing, and approachable personality.
• Strong communication and interpersonal skills.
• Interest in customer service, sales, and promotions.
• Comfortable interacting with new people.
• Positive attitude and willingness to learn.
• Previous experience is helpful but not required.

What We Offer

• Comprehensive training and ongoing support.
• Hands-on experience in customer service and sales.
• Opportunities for professional growth and advancement.
• A welcoming and collaborative team environment.
• Compensation based on the position and experience.