Entry-Level Customer Service & Admin Specialist

ABI Document Support Services, Inc.; Loma Linda (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

ABI Document Support Services, based in Loma Linda, CA, is seeking a Customer Service Specialist to join a fast-paced team. You will respond to customer inquiries, manage order progression, and leverage your background in health-care or legal services to support clients.

This full-time position emphasizes building relationships, proactive issue resolution, and clear updates throughout the order lifecycle. A strong attention to detail, multitasking, and HIPAA familiarity help you excel in a busy,

Qualifications

• High School Diploma or equivalent required.
• Experience in a legal services environment, insurance claims, or customer service/sales preferred.
• Familiarity with med-legal terminology and HIPAA requirements.

Responsibilities

• Respond to internal and external customer inquiries.
• Proactively contact clients to resolve outstanding issues.
• Monitor and guide client orders through operational processes.
• Provide ongoing and timely communication updates to customers.

Skills

Call Center

Data Entry

Administrative Tasks

Client Relations

Multitasking

Education

High School Diploma or equivalent

Job description

ABI Document Support Services, based in Loma Linda, CA, is seeking a Customer Service Specialist to join a fast-paced team. You will respond to customer inquiries, manage order progression, and leverage your background in health-care or legal services to support clients.

This full-time position emphasizes building relationships, proactive issue resolution, and clear updates throughout the order lifecycle. A strong attention to detail, multitasking, and HIPAA familiarity help you excel in a busy,