Administrative Specialist: Order & Customer Support

Halma p.l.c; Tucson (AZ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Life and Disability Insurance Plans

401k with up to 5% match

Job summary

Alicat Scientific in Tucson, Arizona is seeking an Administrative Specialist to support order entry, billing, and customer service in a fast-paced, on-site environment.

You will process sales and service orders with precision, provide status updates, coordinate with Sales, Production, Service, Shipping and Finance, and help ensure accuracy of documentation and invoicing. 1–3 years of admin or order-processing experience and ERP familiarity are preferred.

Qualifications

• High school diploma or equivalent required.
• 1-3 years in order processing, customer service, or administrative support.
• Experience with ERP systems or similar platforms is a plus.

Responsibilities

• Enter customer sales orders into the system with a low error rate and strong attention to detail.
• Create and process service orders, ensuring all required documentation and customer information is captured.
• Provide customers with status updates on orders and billing as needed.
• Coordinate with Sales, Production, Service, Shipping and Finance teams to ensure accurate information and timely processing.
• Support billing accuracy and resolve discrepancies with customers or internal teams.

Skills

Attention to detail

Problem solving

Customer service

Team collaboration

Education

High school diploma or equivalent

Tools

ERP systems

MS Office

Job description

Alicat Scientific in Tucson, Arizona is seeking an Administrative Specialist to support order entry, billing, and customer service in a fast-paced, on-site environment.

You will process sales and service orders with precision, provide status updates, coordinate with Sales, Production, Service, Shipping and Finance, and help ensure accuracy of documentation and invoicing. 1–3 years of admin or order-processing experience and ERP familiarity are preferred.