Entry-Level Customer Engagement Representative

Pioneer Executive; Boise (ID); On-site; USD 32,000 - 40,000; Full time

Job summary

Pioneer Executive is hiring an entry-level, customer-focused individual to join our team immediately. This position offers hands-on experience in customer service, client relations, event support, and customer engagement with paid training.

No prior experience is required—training is provided to help you develop strong communication and organizational skills within a collaborative team environment.

Qualifications

• Reliability, personable nature, and detail-oriented mindset.
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask in a fast-paced environment.
• Willingness to learn and grow.

Responsibilities

• Serve as a friendly and professional point of contact for customers and clients
• Answer questions, provide information, and resolve customer concerns
• Build positive customer relationships through communication and follow-up
• Support customer-facing events, promotions, and campaigns
• Assist with event logistics, registration, and attendee support
• Gather customer feedback and identify opportunities to improve the customer experience
• Maintain accurate customer information and follow-up notes
• Collaborate with team members to achieve customer service and campaign goals
• Represent clients and the company professionally at all times
• Participate in training and ongoing professional development

Skills

Communication skills

Organizational skills

Time-management

Problem-solving

Multitasking

Team collaboration

Customer service mindset

Education

High school diploma or equivalent preferred

Job description

We’re hiring a motivated and customer-focused individual to join our team immediately. This entry-level opportunity is ideal for someone who enjoys working with people, has strong communication skills, and wants to build experience in customer service, client relations, event support, and customer engagement.

No previous customer service experience is required—training is provided.

Key Responsibilities

• Serve as a friendly and professional point of contact for customers and clients
• Answer questions, provide information, and resolve customer concerns
• Build positive customer relationships through communication and follow-up
• Support customer-facing events, promotions, and campaigns
• Assist with event logistics, registration, and attendee support
• Gather customer feedback and identify opportunities to improve the customer experience
• Maintain accurate customer information and follow-up notes
• Collaborate with team members to achieve customer service and campaign goals
• Represent clients and the company professionally at all times
• Participate in training and ongoing professional development

What We’re Looking For

The right candidate is reliable, personable, detail-oriented, and eager to learn.

• Excellent verbal and written communication skills
• Friendly and professional customer service approach
• Strong organizational and time-management skills
• Good problem-solving and attention-to-detail skills
• Ability to multitask in a fast-paced environment
• Comfortable working independently and with a team
• Positive attitude and willingness to learn
• Genuine interest in helping customers and creating great experiences

Customer service or client relations experience is a plus, but not required.

Why Join Us?

• Immediate start
• Entry-level position with paid training
• Hands-on experience in customer service and client relations
• Exposure to event marketing and customer engagement
• Professional development and coaching
• Opportunities for career growth and advancement
• Collaborative, supportive team environment
• Develop valuable communication, problem-solving, and leadership skills

Qualifications

• High school diploma or equivalent preferred
• Must be 18+
• Strong communication and interpersonal skills
• Comfortable interacting with customers and the public
• Reliable and professional
• Able to work in-person
• Full-time availability, including occasional evenings or weekends based on event schedules

No degree or previous customer service experience required. We’re willing to train the right person.