Entry-Level Customer Care Agent – Roadside Support

ManpowerGroup; Itasca (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Supportive team environment

Paid training and career development

Wellness-focused office with massageCh

Relaxation spaces

Job summary

ManpowerGroup in Itasca, IL is seeking an entry-level Customer Service Agent to support customers during roadside emergencies, insurance claims, and more. The position offers a starting pay of $18/hour with a 6am-2:30pm shift and an official start date of Sept.

28, 2026. You’ll join a supportive team, receive paid training and career development, and work in a wellness-focused office with relaxation spaces.

Qualifications

• A passion for helping people.
• Strong communication and problem-solving skills.
• Comfort using multiple systems and applications.
• Ability to work one day on the weekend.

Responsibilities

• Assist customers with roadside emergencies, repair approvals, and insurance claims
• Manage rental requests and trip interruption inquiries
• Use internal systems to move service requests forward
• Deliver clear, empathetic, and effective support
• Work on claims administration calls
• Assist with passenger transport

Skills

Empathy

Communication

Problem solving

Systems literacy

Weekend availability

Job description

ManpowerGroup in Itasca, IL is seeking an entry-level Customer Service Agent to support customers during roadside emergencies, insurance claims, and more. The position offers a starting pay of $18/hour with a 6am-2:30pm shift and an official start date of Sept.

28, 2026. You’ll join a supportive team, receive paid training and career development, and work in a wellness-focused office with relaxation spaces.