Customer Service

ManpowerGroup; Itasca (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Supportive team environment

Paid training and career development

Wellness-focused office with massageCh

Relaxation spaces

Job summary

ManpowerGroup in Itasca, IL is seeking an entry-level Customer Service Agent to support customers during roadside emergencies, insurance claims, and more. The position offers a starting pay of $18/hour with a 6am-2:30pm shift and an official start date of Sept.

28, 2026. You’ll join a supportive team, receive paid training and career development, and work in a wellness-focused office with relaxation spaces.

Qualifications

• A passion for helping people.
• Strong communication and problem-solving skills.
• Comfort using multiple systems and applications.
• Ability to work one day on the weekend.

Responsibilities

• Assist customers with roadside emergencies, repair approvals, and insurance claims
• Manage rental requests and trip interruption inquiries
• Use internal systems to move service requests forward
• Deliver clear, empathetic, and effective support
• Work on claims administration calls
• Assist with passenger transport

Skills

Empathy

Communication

Problem solving

Systems literacy

Weekend availability

Job description

Customer Service Agent – Start Your Career with Purpose

Location: Itasca, IL

Pay: $18/hour

Start Date: Sept. 28, 2026

Shift: 6am-2:30pm

Why You’ll Love This Role

Are you passionate about helping others and solving problems? Join a team where your voice truly matters. Our client is hiring entry-level Call Center Agents to support customers during roadside emergencies, insurance claims, and more.

This is more than just a job—it’s a chance to make a real impact, grow professionally, and work in a supportive, wellness-focused environment.

What You’ll Do

• Assist customers with roadside emergencies, repair approvals, and insurance claims
• Manage rental requests and trip interruption inquiries
• Use internal systems to move service requests forward
• Deliver clear, empathetic, and effective support
• Work on claims administration calls
• Assist with passenger transport

What You Bring

• A passion for helping people
• Strong communication and problem-solving skills
• Comfort using multiple systems and applications
• Ability to work one day on the weekend

Perks & Benefits

• Supportive team environment
• Paid training and career development
• Wellness-focused office with massage chairs and relaxation spaces
• Diverse customer interactions—no two days are the same

Hear From the Team

“I started here with no call center experience. Within a year, I was promoted to team lead.” – Jasmine

“Helping someone stranded on the road and hearing their relief—that’s why I love this job.” – Carlos

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.