Entry-level Collections Specialist

Randstad; Danvers (MA); On-site; USD 28,000 - 29,000; Full time

Job summary

Randstad USA in Danvers, MA is seeking an entry-level Collections Specialist to join our finance team. No prior collections experience is required as we provide full training. Your main goal is to reach out to customers with overdue balances and secure payments while maintaining positive relationships.

The role offers an 8:00 AM to 4:00 PM shift with hourly pay of $20 to $20.50. This is a great starting point for a career in finance, accounting, or customer service.

Qualifications

• No prior collections experience required; full training provided.
• Entry-level position with 0 years experience.
• Equal Opportunity Employer statement and inclusive hiring practices.

Responsibilities

• Customer Outreach: Contact customers with overdue balances via phone and email to arrange payments.
• Payment Processing: Secure and process payments, set up payment plans, and update account statuses accurately.
• Record Keeping: Maintain precise, detailed notes of all customer interactions and payment agreements in our database.

Skills

Commercial Collections

Consumer Collections

Data Entry

Education

No Degree Required

Job description

We are seeking a reliable and motivated Entry-Level Collections Specialist to join our finance team. In this role, you will be responsible for reaching out to customers to manage overdue accounts, resolve payment discrepancies, and secure payments. This is a great starting point for someone looking to build a career in finance, accounting, or customer service. No prior collections experience is required—we provide full training! Your main goal will be to maintain positive customer relationships while helping our company recover outstanding balances.

salary: $20 - $20.5 per hour

shift: First

work hours: 8 AM - 4 PM

education: No Degree Required

Responsibilities

• Customer Outreach: Contact customers with overdue balances via phone and email to arrange payments.
• Payment Processing: Secure and process payments, set up payment plans, and update account statuses accurately.
• Record Keeping: Maintain precise, detailed notes of all customer interactions and payment agreements in our database.

Skills

• Commercial Collections
• Consumer Collections
• Data Entry

Qualifications

• Years of experience: 0 years
• Experience level: Entry Level

Experience

• Entry Level

Education

• No Degree Required

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.