Entry-Level Branch Banking & Sales Associate

Citi; New York (NY); Sur place; USD 50 000 - 65 000; Temps partiel

Avantages offerts par ce poste

Medical, dental & vision coverage

401(k)

Paid time off

Résumé du poste

Citi seeks an entry level Universal Banker in Bronx, NY. The role supports branch sales and customer service by assisting in account openings, resolving service issues, and executing transactions in line with bank policies.

It emphasizes building customer loyalty and generating sales opportunities through service interactions. The position is part-time with a salary range shown for full-time equivalents, and Citi offers standard benefits including health coverage, 401(k), and paid time off.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsabilités

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Connaissances

Communication skills

Customer service

Retail banking experience

Formation

High School diploma

Description du poste

Citi seeks an entry level Universal Banker in Bronx, NY. The role supports branch sales and customer service by assisting in account openings, resolving service issues, and executing transactions in line with bank policies.

It emphasizes building customer loyalty and generating sales opportunities through service interactions. The position is part-time with a salary range shown for full-time equivalents, and Citi offers standard benefits including health coverage, 401(k), and paid time off.