Entry-Level Benefit Programs Specialist I (Remote)

Commonwealth of VA Careers; Harrisonburg (VA); Hybrid; USD 37,000 - 69,000; Full time

Benefits offered by this job

Retirement plan

Paid time off

Holidays

Health insurance

Life Insurance

Dental Insurance

Vision Insurance

Wellness Memberships

Direct Deposit

AFLAC

Recognition program

Credit Union membership

Tele-working up to 3 days

Job summary

Harrisonburg Rockingham Social Services District is seeking a Benefit Programs Specialist I to determine eligibility for various social services programs. The role involves interviewing clients, re-determining continued eligibility, and explaining program options and responsibilities.

The candidate will process applications for financial assistance, evaluate data accuracy, and determine appropriate assistance levels.

Qualifications

• High school diploma with additional training or related work experience.
• Knowledge of basic human behavior and math for calculations.
• Ability to operate a PC and agency software.
• Strong oral and written communication skills.
• Ability to analyze information and apply regulations.

Responsibilities

• Conduct interviews to determine eligibility for assistance and re-determining continuing eligibility.
• Explain the nature of temporary assistance programs and reasons for eligibility.
• Process applications for financial assistance and diversion; explain client responsibilities and program availability.
• Evaluate data for accuracy and completeness and substantiate as needed.
• Compute assistance plans and determine need and amount of allowances.

Skills

Interviewing

Communication

Data analysis

Computer skills

Confidentiality

Education

High school diploma or equivalent

Tools

VACMS

Job description

Harrisonburg Rockingham Social Services District is seeking a Benefit Programs Specialist I to determine eligibility for various social services programs. The role involves interviewing clients, re-determining continued eligibility, and explaining program options and responsibilities.

The candidate will process applications for financial assistance, evaluate data accuracy, and determine appropriate assistance levels.