Entry-Level Banking Specialist — Build Relationships

Citi; Miami Beach (FL); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid time off

Job summary

Citi in Miami Beach is seeking an Universal Banker for part-time support in branch sales and service. The role focuses on assisting with account openings, resolving service issues, and creating sales opportunities from service transactions.

Ideal candidates have 1–3 years in retail banking, strong communication skills, and may prefer bilingual English/Spanish speakers. The position offers opportunities in a consumer sales environment with competitive benefits.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bilingual English/Spanish Speaking Preferred.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.

Skills

Communication skills

Bilingual English/Spanish

Education

High School diploma or equivalent

Job description

Citi in Miami Beach is seeking an Universal Banker for part-time support in branch sales and service. The role focuses on assisting with account openings, resolving service issues, and creating sales opportunities from service transactions.

Ideal candidates have 1–3 years in retail banking, strong communication skills, and may prefer bilingual English/Spanish speakers. The position offers opportunities in a consumer sales environment with competitive benefits.