Part-Time Universal Banker: Sales & Service Pro

Citi; Miami (FL); On-site; USD 42,000 - 54,000; Part time

Benefits offered by this job

Medical coverage

Dental & vision

401(k)

Life, accident & disability insurance

Wellness programs

Paid time off

Job summary

Citi in Miami seeks an entry-level Universal Banker to support sales, account services, and customer relations within the branch. You'll assist with basic account openings, resolve service issues, and execute transactions.

This role emphasizes building loyalty, referring opportunities to partners, and participating in seminars and promotional activities. Fluency in English and Spanish is preferred, HS diploma required, part-time schedule.

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bilingual English/Spanish Speaking Preferred.

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Education

High School diploma or equivalent

Job description

Citi in Miami seeks an entry-level Universal Banker to support sales, account services, and customer relations within the branch. You'll assist with basic account openings, resolve service issues, and execute transactions.

This role emphasizes building loyalty, referring opportunities to partners, and participating in seminars and promotional activities. Fluency in English and Spanish is preferred, HS diploma required, part-time schedule.