Bilingual Banking & Sales Associate

Citigroup Inc.; Miami Beach (FL); On-site; USD 42,000 - 54,000; Part time

Job summary

Citigroup Inc. in Miami Beach is seeking an entry-level Universal Banker to assist in sales, products and service activities in coordination with the customer service team.

The role aims to foster customer relationships and increase sales to individual clients, in a part-time capacity. The position requires 1–3 years of experience, a High School diploma or equivalent, and strong communication skills; Spanish bilingual ability is preferred.

Qualifications

• 1–3 years of relevant experience
• Previous Retail Banking or similar experience required
• Consistently demonstrates clear and concise written and verbal communication skills
• Bilingual English/Spanish Speaking Preferred

Responsibilities

• Assist in basic account opening for existing customer
• Provide service delivery to internal/external customers to resolve account service issues
• Execute financial transactions in accordance with bank policies and procedures
• Refer opportunities to segment partners where appropriate
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
• Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills

Bilingual English/Spanish

Clear written and verbal communication

Customer service orientation

Education

High School diploma or equivalent

Job description

Citigroup Inc. in Miami Beach is seeking an entry-level Universal Banker to assist in sales, products and service activities in coordination with the customer service team.

The role aims to foster customer relationships and increase sales to individual clients, in a part-time capacity. The position requires 1–3 years of experience, a High School diploma or equivalent, and strong communication skills; Spanish bilingual ability is preferred.