Entry-Level Banking Sales & Service Pro

Citigroup; New York (NY); On-site; USD 50,000 - 65,000; Part time

Job summary

Citigroup seeks an entry-level Universal Banker to support sales, products, and service activities in coordination with the customer service team. The goal is to foster customer loyalty and increase sales to individual consumer clients in Brooklyn, NY.

The role involves assisting with account openings, resolving service issues, and processing transactions while following bank policies. You will participate in branch campaigns, refer opportunities to partners, and contribute to risk controls and

Qualifications

• 1-3 years of relevant experience.
• Previous Retail Banking or similar experience required.
• Consistently demonstrates clear and concise written and verbal communication skills.

Responsibilities

• Assist in basic account opening for existing customer.
• Provide service delivery to internal/external customers to resolve account service issues.
• Execute financial transactions in accordance with bank policies and procedures.
• Refer opportunities to segment partners where appropriate.
• Create sales opportunities out of service transaction and resolve customer complaints/issues promptly and effectively.
• Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.

Skills

Communication skills

Customer service

Sales mindset

Education

High School diploma or equivalent

Job description

Citigroup seeks an entry-level Universal Banker to support sales, products, and service activities in coordination with the customer service team. The goal is to foster customer loyalty and increase sales to individual consumer clients in Brooklyn, NY.

The role involves assisting with account openings, resolving service issues, and processing transactions while following bank policies. You will participate in branch campaigns, refer opportunities to partners, and contribute to risk controls and